Housestaff Schedules

 

Frequently Asked Questions:

 

1) Who makes these schedules?

The chief residents design the block and day-to-day schedules, you can click on AMION.com for your assigned clinic days. Patient scheduling is coordinated at each clinic site.  Ms. Karilyn Martinez makes the schedule for the housestaff at the AIM Clinic; her extension is x5-0677, and her e-mail is kam9005@nyp.org. Dr. Debbie Finklestein and her staff coordinate the schedule for housestaff at ACNC 180th street; the phone number there is 342-3062.

You may also contact Dr. Steve Mackey for questions regarding the PGY I OPD Block schedule, and Nancy Chang, MD for all other questions relating to the resident ambulatory program. The OPD Block schedules appears here.

All cancellations need to be approved by the Chief Residents AND Dr. Chang.  Please email all request for cancellations to the chief residents. Click here for clinic cancellation policy.

 

2) What are the "rules" governing my clinic schedule?

Following guidelines developed by the ACGME, the rules for block and continuity clinic are summarized here.

 

3) How do I fit in a rapid follow-up for a discharged patient, if I am fully booked with new and old patients?

Several mechanisms exist to ensure rapid access of ambulatory follow up for your discharged patients.  If scheduling a following up with another provider, please be sure to put an electronic note  to communicate any issues for follow up.  If you are unable to see a discharge patient in a timely fashion, see below for a list of other possible providers: 

            1. Other ward team residents, or ward co-intern.

            2. Your FIRM team members or FIRM attendings and your Firm NPs

            3. other residents on ambulatory months

            4. consider “overbook” your own schedule template, since at times a scheduled new patients may not show.

 

4) How can I check my schedule?

Housestaff schedules are distributed soon after the publication of the Day to Day schedule from the Chief Residents Office.  This will then be entered into the CADENCE scheduling system If you have any questions, call Ms. Martinez x5-0677. You can check which patients are scheduled by accessing the CADENCE scheduling system (click here for instructions).

 

5) What if there's a mistake in my schedule?

Mistakes can happen with over 180 providers in clinic. The more proactive you are about checking your schedule in advance, and helping to clarify mistakes, the better.

 

6) What if I'm sick (or pulled for sick call)?

We will call your patients if your clinic is cancelled, but be aware - some patients do not have telephones (or have invalid numbers) and will come to clinic anyway. We will always try to accommodate these patients by having one of the clinic providers see them to address acute issues that same day.

 

7) How many patients are scheduled to see me, and what if I get overwhelmed in clinic?

Click here for details on ACGME training requirement.  Let your clinic PIC know early if you anticipate problems.  They will help to redistribute patients to less busy providers (residents, NPs, and attendings).